Our fees
Neurodiversity affirming mental health care should be within reach- we offer fair pricing, Medicare rebates, and support for both plan-managed and self-managed NDIS participants.
Psychology
Initial appointments include an additional $50 fee. Fees are otherwise based on a standard 50-minute session, with a pro-rata charge applied if your appointment runs more than 5 minutes over.
Provisional Psychologist
Standard fee | $170 |
NDIS Self Managed | $170 |
NDIS Plan Managed | $156.16 (per NDIA pricing guide) |
Registered Psychologist
Standard Fee | $255 |
Medicare Rebate | $101.55 (out-of-pocket $153.45) |
NDIS Self Managed | $255 |
NDIS Plan Managed | $252.99 (per NDIA pricing guide) |
Senior Psychologist
Standard Fee | $270 |
Medicare Rebate | $101.55 (out-of-pocket $168.45) |
Medicare Rebate (Clinical) | $149.05 (out-of-pocket $120.95) |
NDIS Self-Managed | $270 |
NDIS Plan-Managed | $252.99 (per NDIA pricing guide) |
Couples Therapy | $300 |
Professional Supervision | $300 |
Occupational Therapy
Initial appointments include an additional $50 fee. Fees are otherwise based on a standard 50-minute session, with a pro-rata charge applied if your appointment runs more than 5 minutes over.
Occupational Therapist
NDIS Plan Managed | $193.99 (per NDIA pricing guide) |
NDIS Self-Managed | $215 |
Medicare Rebate (GPCCMP) | $61.80 (out-of-pocket $153.20) |
Standard Session | $215 |
Senior Occupational Therapist
Standard Fee | $235 |
Medicare Rebate (GPCCMP) | $61.80 (out-of-pocket $173.20) |
NDIS Self-Managed | $235 |
NDIS Plan-Managed | $193.99 (per NDIA price guide) |
Supervision | $270 |
Assessments
Fees include interview time, questionnaires, and a comprehensive written report.
We also offer a shorter summary letter option for individuals who do not require a comprehensive report. This includes a brief written summary of the assessment outcomes rather than a detailed diagnostic report. The fee for this option is lower than the full assessment report. If you are interested in this option, please contact our admin team to discuss whether it is suitable for your needs.
Functional Capacity Assessment | $2,500 |
Autism Assessments | $2,000 - $2,500 |
ADHD Assessments | $1,500 - $2,000 |
AuDHD Assessments | $2,500 - $3,000 |
Neurodivergent Assessments | $1350 |
OCD Assessments | $1,500 - $2,000 |
Comprehensive Needs Assessment | $1,500 – $2,000 |
FAQ
We know that navigating fees, funding, and payment processes can feel overwhelming, so we've answered some of the questions we hear most often.
To make sure you can claim your rebate, we just need your MHCP emailed through to admin@veryhelpfulchats.com.au before your very first session. Medicare doesn't allow us to backdate rebates, so getting your plan sorted ahead of time means you won't miss out.
Once your invoice is paid, we'll take care of lodging your rebate with Medicare within two business days, one less thing for you to worry about.
The Medicare Safety Net offers additional financial support for individuals with high medical and healthcare costs. Every Medicare cardholder has an assigned Safety Net threshold. Once you exceed this amount in out-of-pocket expenses, Medicare increases your rebate, reducing the cost of medical appointments, including visits to doctors, psychologists, and other health professionals.
What are the Safety Net thresholds for 2026?
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Families who receive Family Tax Benefit A, and Centrelink pensioners and seniors: $861.20
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Everyone else (single people, couples, or families as defined by Medicare): $2,699.10
Do I need to register for the Safety Net?
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Single people don't need to do anything, you're automatically registered and don't need to take any further action.
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Couples and families need to register to share their safety net with each other, even if you're already on the same Medicare card.
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Yes, we do! You can choose to pay for your assessment in full at booking, or use our instalment plan, which is split into four payments:
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Payment 1: $500 non-refundable deposit, due at booking
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Payment 2: Due on the day of your first interview
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Payment 3: Due one week after your first interview
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Payment 4: Due two weeks after your first interview
Report writing begins once your assessment is paid in full.
If your assessment is being funded through a third party or your NDIS plan, we'll prepare a Service Agreement for you to sign, and this needs to be sent to your third party or plan manager before your booking can be confirmed.-
You're welcome to pay privately for your assessment. Whether Medicare rebates are available depends on the type of assessment:
ADHD assessments
Unfortunately, Medicare does not currently provide rebates for ADHD assessments with psychologists.
Autism assessments
Medicare may provide a rebate if you're under 25 years old and have a referral from a paediatrician or psychiatrist.
OCD assessments
Medicare rebates are available under a valid Mental Health Care Plan (MHCP), as OCD is a recognised mental health condition. Please speak with your GP to arrange a referral before your assessment.
Other ways to access funding
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Private health fund rebates may be available depending on your provider, level of cover, and assessor. If you're planning to claim through private health, please let us know in advance, as this will need to be with a registered psychologist.
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NDIS funding may be usable depending on your plan goals. If you're plan-managed, we recommend checking with your Support Coordinator or Plan Manager to confirm whether your assessment can be covered.
If you're not sure which pathway applies to you, just reach out and we can talk through your options.
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Policies
As a telehealth practice, we have a few policies in place to help payments run smoothly for both our clients and our team.
Our pre-payment policy applies to all clients except for NDIS Plan Managed clients & assessment clients.
To keep payments running smoothly, we send invoices one week before your appointment, with payment due three business days beforehand.
For last-minute bookings, we send the invoice straight away so it can be paid as soon as possible before your session.
We know admin can be difficult at times, especially with executive dysfunction, burnout, or other support needs, so we offer clear due dates, email and SMS reminders, a trust-based approach for clients with a reliable payment history, and the option of saved card pre-payment to reduce admin on your end.
You can find a full copy of our policy when you book with us through your clinician's client hub.
We understand that plans can change, and we ask that you let us know as soon as possible if you can no longer attend your appointment. This policy applies to all OT sessions, psychology sessions, and assessment appointments.
We require 48 hours' notice for cancellations or rescheduling, and appointments cancelled with less than 48 hours' notice will incur the full session fee.
You'll receive a reminder SMS 72 hours before your appointment, so if you know you can't make it, cancelling as soon as you get that message helps you avoid the fee.
You can find a full copy of our policy when you book with us through your clinician's client hub.
A question that sometimes comes up is:
"I don't want to attend my appointment, but I don't want to pay a cancellation fee! How is that neuroaffirming?"
We understand no one enjoys cancellation fees, but they help our services run sustainably and keep appointment times fair, especially with long waitlists for support. Heres why the policy works with the ND Community, not against it:
1. Keeping our business sustainable
As a small business without government funding, appointment and cancellation fees help us pay our clinicians and admin team fairly and keep providing services.
2. Encouraging attendance & reducing wasted appointments
A late cancellation affects your clinician, who's already prepared for the session, another client who could have taken the spot, and you, missing out on support. Last-minute cancellations are hard to fill, so waitlisted clients miss out too.
3. Ensuring fairness to everyone
Applying the fee consistently means no one has to judge whose reason for cancelling is "valid," which keeps things fair for all clients.
4. Informed consent & clear policies
Our policy is transparent from the start: multiple reminders via email and SMS, easy cancellation options, and a consent agreement in our intake forms so everyone knows what to expect.